Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your own experience with an Australian online casino? We're here for it. Use the details below to reach the team behind Online Casinos Australia.
Send Us a Message
The quickest way to reach us is by email. Whether you're asking about a specific pokie recommendation, querying how we assess welcome bonuses, or flagging an error in one of our comparisons, drop us a line at [email protected]. We aim to respond to every enquiry within 48 hours on business days.
When writing in, a bit of context goes a long way — let us know which page or casino you're referring to, and we can give you a more useful reply.
What We Can Help With
- Review queries — questions about how we rated a casino, what criteria we used, or why a particular site is ranked where it is
- Corrections and updates — if you've noticed a bonus amount, payment method or licence detail that looks out of date, please let us know
- Reader experiences — feedback about a casino we've covered, whether positive or not, helps us keep our assessments accurate
- Editorial suggestions — if there's a topic, game category or payment method you'd like us to cover more thoroughly, we're open to hearing it
- Responsible gambling concerns — if you or someone you know needs support, see our responsible gambling guidance for Australian helpline details and self-exclusion tools
About This Site
Online Casinos Australia is an independent comparison site reviewing offshore online casinos available to Australian players. Our editorial team researches and verifies casino details — licences, bonus terms, payment options and game libraries — so readers can make informed choices. We do not operate any casino ourselves, and our rankings are based on editorial assessment, not paid placement. You can read more on our about us page.
Where we include affiliate links, we may earn a commission if you sign up through them. That commercial arrangement does not influence our rankings or the accuracy of our reviews.
Corrections Policy
Casino offers, bonus terms and payment conditions change frequently. While we work to keep every page current as of its stated fact-check date, we welcome heads-up from readers when something shifts. If you believe any information on the site is inaccurate, email us with the page URL and the detail in question and we'll review it promptly.
Terms and Editorial Standards
Use of this site is subject to our terms and conditions. Our editorial team applies consistent review criteria across all casinos — covering licensing jurisdiction, bonus wagering requirements, game range, withdrawal processes and mobile compatibility — and no casino can buy a higher position in our rankings.
We read every message we receive. Response times may be slightly longer on Australian public holidays, but we'll always get back to you.